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DATA RETURN & DELETION Administrators can export customer data, via the functionality of the G Suite or Google Cloud Platform services, at any time during the term of the agreement. We have included data export commitments in our data processing terms for several years, and we will continue offering those after the GDPR comes into force, and working to enhance the robustness of the data export capabilities of the G Suite services and each of the Google Cloud Platform services (consult the Google Cloud Platform documentation for further information). You can also delete customer data, via the functionality of the G Suite or Google Cloud Platform services, at any time. When Google receives a complete deletion instruction from you (such as when an email you have deleted can no longer be recovered from your “trash”), Google will delete the relevant customer data from all of its systems within a maximum period of 180 days unless retention obligations apply. ASSISTANCE TO THE CONTROLLER Data Subject's Rights Data controllers can use the G Suite and Google Cloud Platform administrative consoles and services functionality to help access, rectify, restrict the processing of, or delete any data that they and their users put into our systems. This functionality will help them fulfill their obligations to respond to requests from data subjects to exercise their rights under the GDPR. PAGE 7

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