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Data Protection Team Our G Suite and Google Cloud Platform customers have a dedicated team where data protection related enquiries can be directed. Notifications G Suite and Google Cloud Platform have provided contractual commitments around incident notification for many years. We will continue to promptly inform you of incidents involving your customer data in line with the data incident terms in our current agreements and the updated terms that will apply from 25 May 2018, when the GDPR comes into force. INTERNATIONAL DATA TRANSFERS The GDPR provides for several mechanisms to facilitate transfers of personal data outside of the EU. These mechanisms are aimed at confirming an adequate level of protection or ensuring the implementation of appropriate safeguards when personal data is transferred to a third country. Appropriate safeguards can be provided for by model contract clauses. An adequate level of protection can be confirmed by adequacy decisions such as the ones that supports the EU-U.S. Privacy Shields. We contractually commit under our current data processing agreements to maintain a mechanism that facilitates transfers of personal data outside of the EU as required by the Data Protection Directive, and will offer a corresponding commitment from 25 May 2018, when the GDPR comes into force. Google’s certification under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks includes G Suite and Google Cloud Platform. We have also gained confirmation of compliance from European Data Protection Authorities for our model contract clauses, affirming that our current contractual commitments for G Suite and Google Cloud Platform fully meet the requirements under the Data Protection Directive to legally frame transfers of personal data from the EU to the rest of the world. PAGE 8

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